Frequently Asked Questions


What services does Smart Healthcare PA offer?

We offer services similar to those found in a traditional doctor’s office, including physical examinations, laboratory services, and diagnostic testing such as x-rays, EKGs, ultrasounds, and more.

Am I eligible for Smart Healthcare PA's home medical care?

If you find it challenging to visit a doctor’s office, then our house call visits are likely covered similarly to a regular doctor’s office visit.

What insurances does Smart Healthcare PA accept?

We accept most health plans, including Medicare Part B and the majority of replacement plans. Deductibles or co-payments for medical services are handled as they would be for an in-office physician visit. We also offer private pay options.

How often will a Smart Healthcare PA practitioner visit?

Patients are visited as medically necessary, based on our practitioner’s assessment and your care plan. You will be seen by one of our providers at least twice a year.

What are the visiting hours of Smart Healthcare PA practitioners?

Our practitioners typically visit patients between 8:30 am and 4:30 pm, Monday through Friday.

Does Smart Healthcare PA collaborate with home health care?

Yes, we work alongside home health care nurses, occupational therapists, physical therapists, and more as integral parts of your comprehensive care plan.

Can I still see my regular doctor?

Yes, you can. Smart Healthcare PA can serve as a secondary healthcare provider, with our practitioners keeping your doctor informed during your treatment. However, for certain Medicare replacement plans requiring a primary care provider to be named on the insurance card, our practitioner must be named as such for our services to be covered.

What if I need to move to a nursing home or require hospice care?

Smart Healthcare PA will assist in these transitions and can often continue providing care in these settings.

Understanding Our Procedures and Guidelines"


  • All new patients must complete all required forms and consents without exception.
  • Contact your pharmacy for maintenance medication refills; allow 48 hours for processing. For a 90-day prescription, notify your pharmacy.
  • Allow ten business days for prior authorizations required by your insurance for testing or medications.
  • For APRN or office assistant messages, please allow 24 hours for a return call. Messages left after 2pm will be returned the next business day.
  • Any paperwork requested from our office may take up to seven business days to process.
  • To access patient information through our Medical Records, contact the office. You must be on file as the patient or the patient’s responsible party and provide an email address.
  • Dogs and other pets must be restrained prior to the practitioner’s visit.

Let’s Get In Touch

Contact us through our contact form and we’ll get back to you as soon as we can. Please bear in mind a reasonable reply time is necessary for our staff.